Billing Manager

Washington, District of Columbia, United States | Full-time

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About ZwillGen

ZwillGen is a boutique law firm representing some of the biggest names in technology on a wide range of internet-related legal issues, including cybersecurity, privacy, government surveillance, alternative data, litigation, and fantasy sports.

We offer a hardworking yet casual and collaborative work environment that sets us apart from large law firms. At ZwillGen, we have casual attire, on-site massages, snacks and beverages, an on-site gym in our DC office. Our culture prioritizes work-life balance, mutual respect, and inclusivity, with weekly firm meetings that bring everyone together.

About the Role

We are seeking an experienced Billing Manager to oversee and manage the firm’s billing operations and to provide practical and strategic guidance for the team’s growth and development. This role is crucial in ensuring accurate, timely, and efficient billing processes, coordinating with attorneys, finance teams, and clients to maintain compliance with client requirements and firm policies. The ideal candidate has a strong background in legal billing, excellent attention to detail, and the ability to manage complex billing matters. 

Key Responsibilities

  • Supervise and coordinate Firm’s billing department to facilitate timely, accurate, and efficient billing operations.
  • Oversee the entire billing lifecycle, including invoice preparation, review, submission, accruals, and collections.
  • Manage the e-billing process, ensuring compliance with client guidelines and addresses any billing disputes. 
  • Coordinate with attorneys, legal assistants, and finance teams to ensure accurate time entry and billing adjustments. 
  • Maintain and update billing guidelines, ensuring adherence to industry standards and client requirements. 
  • Investigate and resolve billing discrepancies and errors.
  • Identify and implement process improvements to enhance efficiency in the billing function. 
  • Monitor accounts receivable, follow up on outstanding invoices, and collaborate with the finance team on collections. 
  • Prepare financial reports related to billing, revenue, and outstanding receivables for leadership review. 
  • Stay up to date on legal industry billing practices, software, and compliance requirements. 

Qualifications & Experience

  • 6+ years of experience in legal billing, preferably within a law firm environment. 
  • Proficiency in legal billing software (e.g., Elite 3E, Aderant, BillBlast, or similar platforms).
  • Strong understanding of e-billing systems and client guidelines.
  • Excellent communication skills with the ability to work collaboratively across departments. 
  • Strong attention to detail, problem-solving skills, and ability to manage multiple deadlines. 
  • Knowledge of financial reporting and accounts receivable processes. 

Preferred Qualifications

  • Experience with LEDES billing format and alternative fee arrangements (AFAs). 
  • Familiarity with ABA billing codes and compliance standards. 
  • Prior management experience

Compensation & Benefits

ZwillGen is committed to pay transparency in accordance with applicable wage laws. The salary range for this position is $100,000 – $140,000 annually, based on qualifications, skills, and level of experience.

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and parental leave
  • Short-term and long-term disability coverage
  • Eligibility for the firm’s Perks! Program